The draft guidance from the watchdog has revealed that many are risking heavy penalties dues to failing to comply with the consumer protection law. Actions that the OFT have announced warnings against, ranging from the simply "unfair" to the outright banned, include:
"Giving misleading information to consumers
Estate agents are explicitly told not to boast about a “'secluded garden' when there is a public right of way through the garden, [a] 'peaceful area' when a bypass is planned close to the property, 'nice views of surrounding countryside' when there is a power plant next to the property, [or of] 'off street parking' when the parking is on a public highway”."
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